Privacy policy

🔐 PRIVACY POLICY – FONZABÓ

At Fonzabó, your privacy is extremely important to us. We are committed to protecting the personal information you share with us and being transparent about how we collect, use, and safeguard it.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or make a purchase from www.fonzabo.com (the “Site”).

By using our website, you agree to the practices described in this policy.

📌 Information We Collect

When you visit our website or place an order, we may collect the following information:

1️⃣   Personal Information

This includes details you provide directly to us:

  • Name
  • Billing and shipping address
  • Phone number
  • Email address
  • Payment-related details (processed securely via trusted payment gateways)

2️⃣   Order & Customization Information

  • Product details and order history
  • Custom images or designs uploaded by you (for personalized products)

3️⃣   Device & Usage Information

Automatically collected data such as:

  • IP address
  • Browser type and device information
  • Pages viewed, time spent on the website, and interactions
  • Cookies and similar tracking technologies

🎯 How We Use Your Information

We use your information only for legitimate business purposes, including:

  • Order Processing & Fulfillment
    To manufacture, pack, ship, and deliver your orders
  • Customer Support & Communication
    To send order confirmations, shipping updates, and respond to queries
  • Website & Service Improvement
    To analyze usage trends and improve our website experience
  • Marketing (Optional)
    To share offers or updates only if you have given consent
    You can opt out anytime
  • Fraud Prevention & Security
    To detect suspicious activity and protect both you and us

🔄 Information Sharing & Disclosure

We do not sell, trade, or rent your personal data.

Your information may be shared only in these limited cases:

  • Trusted Service Partners
    Such as courier services, payment gateways, and website platforms (e.g., Shopify) strictly for order fulfillment and operations
  • Legal Requirements
    If required by law, court orders, or government authorities

All partners are required to maintain strict data confidentiality.

🛡️ Data Security

We follow industry-standard security practices to protect your information. While we take all reasonable steps to secure your data, no online transmission is 100% secure.

🎨 Custom Designs & Uploads

If you upload custom images or designs:

  • You retain full ownership of your design
  • You grant us permission to use it only for fulfilling your order
  • We do not share your designs with third parties except when required for production

🍪 Cookies & Tracking Technologies

We use cookies to:

  • Improve website functionality
  • Remember your preferences
  • Analyze website traffic

You can disable cookies through your browser settings, but some features of the site may not function properly.

👶 Children’s Privacy

Our website is not intended for individuals under the age of 14. We do not knowingly collect personal information from minors.

🧾 Data Retention

We retain your order and personal information only as long as necessary for:

  • Legal obligations
  • Business records
  • Customer support

You may request deletion of your data at any time.

✏️ Your Rights

You have the right to:

  • Access your personal information
  • Request corrections or updates
  • Opt out of marketing communications
  • Request deletion of your data (subject to legal requirements)

📩 Contact Us

If you have any questions or concerns regarding this Privacy Policy or your data, you can contact us at:

Email: support@fonzabo.com
Business Name: Fonzabó
Country: India

🔄 Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with immediate effect.